AccelerateGOV 2024 Articles
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Energy efficiency tool wins Canada’s second Public Service Data Challenge
A plan to assess the best ways to cut domestic energy bills and greenhouse gas emissions has triumphed in Canada’s second Public Service Data Challenge, winning the backing of top officials and putting it on the road to implementation. “Congratulations to the winning team,” said Canadian government chief data officer Stephen Burt after the announcement…
Next steps for government transformation: Canada’s digital leaders issue a call to action
At a panel session featuring some of Canada’s top digital chiefs, the audience heard calls for public servants to go into ‘beast mode’ as they tackle the obstacles to reform At the AccelerateGOV conference in Ottawa this week, digital leaders discussed the next steps for government transformation. “I am challenging all of you to think…
Canadian minister signals push for cybersecurity and digital credentials
The minister overseeing Canada’s digital government policies set out her focus on cybersecurity, training and digital credentials yesterday, in a speech given to welcome delegates to Global Government Forum’s AccelerateGOV conference in Ottawa. Anita Anand MP, president of the Treasury Board and – since last month – minister of transport, told attendees at the conference…
AccelerateGOV 2024 as it happened
Bringing together public service leaders from around the world, AccelerateGOV explored how public servants in all relevant disciplines and roles can best promote digitalisation and transformation. Relive the key elements of the day here.
AccelerateGOV conference brings together digital government experts in Canada
The AccelerateGOV conference returns to Ottawa today, with experts on digital transformation coming together at the Shaw Centre to discuss how to make change in government happen. The conference, which is hosted by Global Government Forum with the Government of Canada, will explore how public servants can best promote digitalisation and transformation. The agenda covers…
Redefining government services: Five minutes with Quebec’s digital communications director
This interview with Martin Boucher, director of government digital communications for the Government of Quebec, is part of a ‘Five minutes’ series featuring speakers from AccelerateGOV, taking place in Ottawa on 21 October. Boucher will take part in a panel session on making government services accessible, frictionless and usable for all. What are you most excited about…
Government CIO discusses how Canada is making progress on digital transformation
On this episode of Leading Questions LIVE, Siobhan Benita speaks to Dominic Rochon, Canada’s chief information officer. They discuss Rochon’s broad mandate, which includes service delivery, security and privacy, as well as his current priorities such as improving digital services, enhancing cybersecurity, and modernising legacy systems. Rochon touches upon Canada’s past technological failures and controversies,…
Ensuring AI is inclusive: Five minutes with Canada’s first chief accessibility officer
This interview with Stephanie Cadieux, chief accessibility officer for the Government of Canada, is part of a ‘Five minutes’ series featuring speakers from AccelerateGOV, taking place in Ottawa on 21 October. Stephanie will take part in a panel session on making government services accessible, frictionless and usable for all. What are you most excited about sharing…
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AccelerateGOV 2024 Research
Discover independent research reports, surveys and in-depth studies from Global Government Forum and knowledge partners, exploring the most important issues facing governments and the public sector. Our research provides practical insights and evidence-based recommendations for senior civil servants, policymakers and public sector leaders. Our reports combine exclusive survey data, expert analysis and interviews with government leaders from around the world to help public sector organisations improve performance, inform policy and deliver better outcomes for citizens.
Empowering Public Servants to Make Confident, Informed Decisions with Data and AI

Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace AI and the promise it holds for innovation and transformation. At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.
Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.
Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.
Read this report for insight into how governments are using data and AI in decision-making today and the potential for the future; the major challenges to using data and AI in decision-making and how to overcome them; and how AI agents can be used in decision-making.
The report includes examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.
(Published September 2025)
Making Government Work: Five Pillars of a Modern, Effective Civil Service

Around the world, governments are dealing with substantial challenges – from economic stagnation to the transition to net zero, military conflicts and cyber threats. Governments are also grappling with shifting geopolitics and the rise of populism – and all of these factors are set against the emergence of new technologies, including generative AI, which have the potential to fundamentally transform every aspect of society, but which also pose huge ethical, security and regulatory questions for the public sector.
The Making Government Work: Five pillars of a modern, effective civil service report was undertaken to help identify the key characteristics needed in a modern public service, with priorities ranging across leadership, digital service delivery, workforce development, cross-departmental integration, and citizen trust.
This report has been covered by publications around the world including the Financial Times, BBC Radio 4’s PM programme, Ottawa Citizen, Fed Manager, the Mandarin and the i newspaper.
(Published August 2024)
The Future of the Finance Ministry

From setting tax rates and financial regulations that create the ground rules for national economies, to allocating – and tracking – spending for public services, finance ministries occupy an essential role at the centre of government. Geopolitical crises have reinforced the importance of finance ministries, as they tackle both immediate shocks and long-term trends such as ageing populations, the digital transition, and the impact of moves to net zero.
Against this backdrop, this global research explores what the future finance ministry looks like and how to prepare for it.
Based on interviews with 10 senior leaders from finance ministries – led by John McCarthy, chief economist in Ireland’s Department of Finance, working with Ian Hall, editor, Global Government Finance, and Richard Johnstone, executive editor, Global Government Forum – the study identifies four key themes: the evolving role of the finance ministry in response to uncertainty; the shift to more flexible finance systems that support outcomes; digital transformation and the growth of AI; and the battle for talent and trust.
(Published May 2026)
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