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UN Women urges governments and developers to embed gender equality into AI

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The organisation has drawn on research from several studies to highlight the scale of gender bias in artificial intelligence systems and has set out what must change to build a gender-equal digital future UN Women has called on governments and those developing artificial intelligence to embed gender equality and the rights and experiences of women…

Britain’s likely next prime minister sets out plan for ‘more streamlined state’, including new Number 10 North ‘nerve centre’

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Andy Burnham pledges ‘the circuit breaker the UK needs’ to build more collaborative and localised government Andy Burnham, the man who is likely to become the next UK prime minister, has set out details of his plan for office, with a focus on place-based cooperation as a new “operating principle” for the country. In a…

Estonia set to be first country to create digital identities for AI agents

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The government plans to develop ‘AI ID codes’ to enable AI agents to act on behalf of people and organisations ‘in a manner that is both verifiable and auditable’ The government of Estonia has announced that it plans to create digital identities for AI agents to enable it to track decisions made by artificial intelligence…

Watchdog sets out biggest challenges facing UK government finance teams

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The National Audit Office’s assessment of the Government Finance Function’s Strategy 2030 finds that foundations for success have been established but that there are longstanding challenges to overcome Poor-quality cost data and a lack of incentives for non-finance staff to prioritise good financial management have the potential to derail the Government Finance Function’s strategy, the…

UAE creates dedicated artificial intelligence and data authority to ‘build government of the future’

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The new authority will merge three government bodies’ portfolios and lead digital transformation under a single mandate The government of the United Arab Emirates (UAE) is to establish an artificial intelligence and data authority that will consolidate public data, AI and other digital government capabilities into a single national body as part of the country’s…

UK government to use AI to improve global preparation for climate shocks

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New partnership to share data and models and provide technical training to strengthen capacity The UK’s Foreign, Commonwealth and Development Office (FCDO) and Met Office are to collaborate on artificial intelligence-enabled weather forecasting to help countries better prepare for extreme weather and climate risks. Announced on 22 June during London Climate Action Week, the strategic…

OECD warns ‘institutional incoherence’ is undermining members’ digital ambitions

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Report identifies five challenges to digital transformation and a “common thread” of a lack of join up across individual initiatives, policy instruments and digital components The Organisation for Economic Co-operation and Development (OECD) said in its first digital government outlook report that member states risked falling short of their service modernisation goals if key capability gaps remained unaddressed.  The aim of the OECD Digital Government Outlook was to assess and measure the progress members states and accession candidates had…

Countries approve US$3.9bn funding package for environmental projects worldwide

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More than 180 countries have agreed the priorities for a US$3.9bn funding package that will be spent on conserving biodiversity and other climate projects around the world. The package was approved by the Global Environment Facility (GEF) at its latest assembly in Uzbekistan earlier this month. GEF is a multilateral fund that channels funding from…

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Public Service Data.AI

15th October 2026

Building smarter public services through data and AI

News Research

Discover independent research reports, surveys and in-depth studies from Global Government Forum and knowledge partners, exploring the most important issues facing governments and the public sector. Our research provides practical insights and evidence-based recommendations for senior civil servants, policymakers and public sector leaders. Our reports combine exclusive survey data, expert analysis and interviews with government leaders from around the world to help public sector organisations improve performance, inform policy and deliver better outcomes for citizens.

Empowering Public Servants to Make Confident, Informed Decisions with Data and AI

Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace AI and the promise it holds for innovation and transformation. At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.

Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.

Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.

Read this report for insight into how governments are using data and AI in decision-making today and the potential for the future; the major challenges to using data and AI in decision-making and how to overcome them; and how AI agents can be used in decision-making.

The report includes examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.

(Published September 2025)

Making Government Work: Five Pillars of a Modern, Effective Civil Service

Making government work report cover

Around the world, governments are dealing with substantial challenges – from economic stagnation to the transition to net zero, military conflicts and cyber threats. Governments are also grappling with shifting geopolitics and the rise of populism – and all of these factors are set against the emergence of new technologies, including generative AI, which have the potential to fundamentally transform every aspect of society, but which also pose huge ethical, security and regulatory questions for the public sector.

The Making Government Work: Five pillars of a modern, effective civil service report was undertaken to help identify the key characteristics needed in a modern public service, with priorities ranging across leadership, digital service delivery, workforce development, cross-departmental integration, and citizen trust.

This report has been covered by publications around the world including the Financial Times, BBC Radio 4’s PM programme, Ottawa Citizen, Fed Manager, the Mandarin and the i newspaper.

(Published August 2024)

The Future of the Finance Ministry

From setting tax rates and financial regulations that create the ground rules for national economies, to allocating – and tracking – spending for public services, finance ministries occupy an essential role at the centre of government. Geopolitical crises have reinforced the importance of finance ministries, as they tackle both immediate shocks and long-term trends such as ageing populations, the digital transition, and the impact of moves to net zero.

Against this backdrop, this global research explores what the future finance ministry looks like and how to prepare for it.

Based on interviews with 10 senior leaders from finance ministries – led by John McCarthy, chief economist in Ireland’s Department of Finance, working with Ian Hall, editor, Global Government Finance, and Richard Johnstone, executive editor, Global Government Forum – the study identifies four key themes: the evolving role of the finance ministry in response to uncertainty; the shift to more flexible finance systems that support outcomes; digital transformation and the growth of AI; and the battle for talent and trust.

(Published May 2026)

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Our webinars provide a platform for thought leadership, practical case studies and expert discussion on the technologies, policies and strategies transforming public services. Partners can collaborate on educational sessions that deliver genuine value while building visibility and engagement with senior public sector audiences.

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