Mental Health at Work Articles
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US government employee burnout ‘stubbornly high’, EU establishes AI Office: news in brief
Global Government Forum’s weekly news roundup of public service intelligence In this edition: 41% of US government workers report burnout Burnout among US government employees has dropped from 47% but remains “stubbornly high” at 41%, according to a new pulse survey from Eagle Hill Consulting. Workers who experience burnout say the top cause is their…
Over half of Canadian public servants experienced burnout in last year, GGF research reveals
A majority of public servants in Canada have experienced symptoms of burnout in the last year, according to research from Global Government Forum. The exclusive survey also found that less than half of public servants believe their managers have a good understanding of mental health and wellbeing. The survey was designed and carried out by…
US revitalises federal employee support programmes to boost wellness and productivity
The US Office of Personnel Management has produced guidance outlining a standardised approach to employee wellness programmes across government. The aim is to encourage agencies to re-evaluate and enhance staff support programmes in a bid to improve the health and productivity of the workforce, promote equitability, and reinforce the government’s goal of being model employer.…
Mental health during a pandemic: how to spot problems among your team
COVID-19 is triggering and exacerbating mental health problems across the world. Wellbeing consultant Ramin Salehi explains how to spot the signs that a colleague is struggling and embark on a delicate conversation COVID-19 has not only disrupted mental health services across the globe, but also increased demand for them, according to a survey by the…
Top tips on how to switch off this holiday season
The festive season is a difficult period for many – and this year, social distancing rules and ongoing work commitments threaten to make it much tougher. Wellbeing consultant Ramin Salehi offers some advice on how to relax and recuperate, even if you can’t avoid work entirely This has been the year of crisis mode, with…
Collaborative working with Data & Analytics proven to achieve Mental Health Targets
Berkshire Healthcare NHS Foundation Trust gained recognition by NHS England for the outstanding work done in a 3-way project between the Early Intervention in Psychosis (EIP) team, Transformation Team and Analytics Team (with Promatix) to achieve 100% compliance with RTT standard. Working as part of the Analytics Team, Promatix have helped Berkshire Healthcare Foundation Trust…
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Discover independent research reports, surveys and in-depth studies from Global Government Forum and knowledge partners, exploring the most important issues facing governments and the public sector. Our research provides practical insights and evidence-based recommendations for senior civil servants, policymakers and public sector leaders. Our reports combine exclusive survey data, expert analysis and interviews with government leaders from around the world to help public sector organisations improve performance, inform policy and deliver better outcomes for citizens.
Empowering Public Servants to Make Confident, Informed Decisions with Data and AI

Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace AI and the promise it holds for innovation and transformation. At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.
Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.
Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.
Read this report for insight into how governments are using data and AI in decision-making today and the potential for the future; the major challenges to using data and AI in decision-making and how to overcome them; and how AI agents can be used in decision-making.
The report includes examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.
(Published September 2025)
Making Government Work: Five Pillars of a Modern, Effective Civil Service

Around the world, governments are dealing with substantial challenges – from economic stagnation to the transition to net zero, military conflicts and cyber threats. Governments are also grappling with shifting geopolitics and the rise of populism – and all of these factors are set against the emergence of new technologies, including generative AI, which have the potential to fundamentally transform every aspect of society, but which also pose huge ethical, security and regulatory questions for the public sector.
The Making Government Work: Five pillars of a modern, effective civil service report was undertaken to help identify the key characteristics needed in a modern public service, with priorities ranging across leadership, digital service delivery, workforce development, cross-departmental integration, and citizen trust.
This report has been covered by publications around the world including the Financial Times, BBC Radio 4’s PM programme, Ottawa Citizen, Fed Manager, the Mandarin and the i newspaper.
(Published August 2024)
The Future of the Finance Ministry

From setting tax rates and financial regulations that create the ground rules for national economies, to allocating – and tracking – spending for public services, finance ministries occupy an essential role at the centre of government. Geopolitical crises have reinforced the importance of finance ministries, as they tackle both immediate shocks and long-term trends such as ageing populations, the digital transition, and the impact of moves to net zero.
Against this backdrop, this global research explores what the future finance ministry looks like and how to prepare for it.
Based on interviews with 10 senior leaders from finance ministries – led by John McCarthy, chief economist in Ireland’s Department of Finance, working with Ian Hall, editor, Global Government Finance, and Richard Johnstone, executive editor, Global Government Forum – the study identifies four key themes: the evolving role of the finance ministry in response to uncertainty; the shift to more flexible finance systems that support outcomes; digital transformation and the growth of AI; and the battle for talent and trust.
(Published May 2026)
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