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Mass vaccination: COVID-19 protection for the many, not the few
Global rollout of COVID-19 vaccinations has raised questions over supply, inequality and logistics. Catherine Early heard panellists at a Global Government Forum webinar discuss how they have overcome the many challenges in the race against the disease and what more needs to be done It is almost a year since the first COVID-19 vaccine rollouts…
Aye of the needle: overcoming vaccine hesitancy
To end the pandemic, governments must persuade the vast majority of adults to get vaccinated – but apathy, health fears and conspiracy theories are holding down vaccination rates. Liz Heron explores how different governments are approaching the problem Ever since French president Emmanuel Macron launched a mandatory vaccination health pass, people attending COVID-19 vaccination and…
Hong Kong officials must receive vaccine or fund fortnightly tests
The Hong Kong government has extended its vaccinations policy to back office workers, and now requires every government employee to get vaccinated or undertake fortnightly PCR tests. From 1 September, all staff who haven’t either received a first vaccine dose or provided evidence of a medical exemption must take regular tests at Community Testing Centres…
EU funds vaccine drive for eastern neighbours
The European Union has pledged €35m (US$41m) to boost COVID-19 vaccination campaigns in six countries lying to the East of the bloc, as the global vaccine shortage bites. The aid package will be used to provide at least 200m extra vaccine doses to the members of the EU’s ‘Eastern Partnership’ initiative: Armenia, Azerbaijan, Belarus, Georgia,…
Canada mandates COVID-19 vaccination for all federal workers
All federal government workers must be vaccinated against COVID-19 by the end of September, according to an announcement made by the government of Canada on Friday. A further vaccine mandate will follow for those working in air, rail, and marine transportation, which are federally regulated, “as soon as possible in the autumn and no later…
UK government: Time to think again about the journey to digital transformation?
I’ve written before about how the COVID-19 crisis has forced UK government departments to accelerate their digital transformation, and proved that it’s possible to put policy into practice in weeks, rather than months or years. Amidst the dark cloud of the pandemic, it’s important to acknowledge silver linings where we find them, and the success of recent digital initiatives such…
Resilience, stocks and supplies: public procurement during the pandemic
When COVID hit, governments had to address a series of colossal procurement challenges – sourcing the services and goods required to keep people safe as global supply lines failed. At a GGF webinar, experts from around the world discussed what went well, what failed, and how commercial professionals can respond more effectively during the next…
Getting everyone into the COVID-19 vaccination queue
Countries have made huge efforts to access and distribute vaccines – but to achieve ‘herd immunity’, they need to get them into the arms of the majority of their adult population. Catherine Early investigates the ‘vaccine hesitancy’ that threatens to slow countries’ exit from the COVID-19 crisis, and asks how public servants are working to…
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Discover independent research reports, surveys and in-depth studies from Global Government Forum and knowledge partners, exploring the most important issues facing governments and the public sector. Our research provides practical insights and evidence-based recommendations for senior civil servants, policymakers and public sector leaders. Our reports combine exclusive survey data, expert analysis and interviews with government leaders from around the world to help public sector organisations improve performance, inform policy and deliver better outcomes for citizens.
Empowering Public Servants to Make Confident, Informed Decisions with Data and AI

Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace AI and the promise it holds for innovation and transformation. At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.
Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.
Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.
Read this report for insight into how governments are using data and AI in decision-making today and the potential for the future; the major challenges to using data and AI in decision-making and how to overcome them; and how AI agents can be used in decision-making.
The report includes examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.
(Published September 2025)
Making Government Work: Five Pillars of a Modern, Effective Civil Service

Around the world, governments are dealing with substantial challenges – from economic stagnation to the transition to net zero, military conflicts and cyber threats. Governments are also grappling with shifting geopolitics and the rise of populism – and all of these factors are set against the emergence of new technologies, including generative AI, which have the potential to fundamentally transform every aspect of society, but which also pose huge ethical, security and regulatory questions for the public sector.
The Making Government Work: Five pillars of a modern, effective civil service report was undertaken to help identify the key characteristics needed in a modern public service, with priorities ranging across leadership, digital service delivery, workforce development, cross-departmental integration, and citizen trust.
This report has been covered by publications around the world including the Financial Times, BBC Radio 4’s PM programme, Ottawa Citizen, Fed Manager, the Mandarin and the i newspaper.
(Published August 2024)
The Future of the Finance Ministry

From setting tax rates and financial regulations that create the ground rules for national economies, to allocating – and tracking – spending for public services, finance ministries occupy an essential role at the centre of government. Geopolitical crises have reinforced the importance of finance ministries, as they tackle both immediate shocks and long-term trends such as ageing populations, the digital transition, and the impact of moves to net zero.
Against this backdrop, this global research explores what the future finance ministry looks like and how to prepare for it.
Based on interviews with 10 senior leaders from finance ministries – led by John McCarthy, chief economist in Ireland’s Department of Finance, working with Ian Hall, editor, Global Government Finance, and Richard Johnstone, executive editor, Global Government Forum – the study identifies four key themes: the evolving role of the finance ministry in response to uncertainty; the shift to more flexible finance systems that support outcomes; digital transformation and the growth of AI; and the battle for talent and trust.
(Published May 2026)
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