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Canadian public service unions blast government’s hybrid work advice

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Public service unions in Canada have criticised the federal government’s plan to bring employees back into offices on a hybrid basis, calling its advice incoherent and a risk to workers’ health and safety. Under the Treasury Board of Canada’s guidelines on hybrid work published in May this year, individual departments are given the autonomy to…

Hong Kong civil servants defy allegiance oath; US Department of Homeland Security making ‘significant’ discipline reforms; Zimbabwean officials reject 100% pay rise: management & workforce news in brief

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Global Government Forum’s weekly digest of the news you need to know but might have missed Hong Kong civil servants sacked or quit after refusing to take allegiance oath A total of 129 Hong Kong civil servants and 535 other government workers have been sacked or resigned after failing to take a newly-introduced oath of…

Canada rules out wage reimbursement for unvaccinated public servants placed on leave during COVID-19

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Canada’s federal government will not reimburse unvaccinated public servants who were placed on unpaid leave for failing to comply with the country’s vaccine mandate, the intergovernmental affairs minister Dominic LeBlanc has said. The minister’s statement came shortly after the government said it would end rules requiring federal staff to show proof of COVID-19 vaccination in…

Canada lifts COVID-19 vaccine mandate for federal staff as unions press for reimbursement of lost wages

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Canada’s federal government has said rules requiring its staff to show proof of COVID vaccination will officially end on 20 June. Since October last year, the mandate has made vaccination a condition of employment, meaning public servants who were not fully vaccinated or did not disclose their vaccination status were placed on administrative leave without…

Different policies to apply to US government officials based on COVID-19 vaccination status

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The Biden administration has updated its COVID policy guidance for the federal workforce, making clearer distinctions between vaccinated and unvaccinated employees when it comes to official travel, paid leave, and other areas.   The Safer Federal Workforce Task Force set out in updated guidance last week that vaccinated staff can travel for official purposes after…

Canadian unions move against ‘unreasonable’ public service vaccine mandate

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Three unions representing around 280,000 Canadian public servants have taken action against the federal government’s COVID-19 vaccine mandate, calling its continuing use “punitive”, “unreasonable”, and an “abuse of management authority”.  The Professional Institute of the Public Service of Canada (PIPSC) and the Canadian Association of Professional Employees (CAPE) have filed grievances against the federal government’s…

French civil servants set for salary review after Macron win – and Australian officials may be next for post-election pay rise: management & workforce news in brief

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Global Government Forum’s weekly digest of all the news you need to know but might have missed French civil servants set for salary review after Macron win Salary scales for civil servants in France are set to be reviewed following Emmanuel Macron’s victory this week in the country’s presidential election. Macron defeated Marine Le Pen…

US government pushes to resume vaccine mandate enforcement for federal workers

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The Biden administration has requested that an appeals court allow it to immediately resume the discipline process for federal employees who have not complied with the COVID-19 vaccine mandate after a court judgement deeming it unlawful was overturned. The US Court of Appeal for the Fifth Circuit last week overturned a lower court’s ruling that…

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Public Service Data.AI

15th October 2026

Building smarter public services through data and AI

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Discover independent research reports, surveys and in-depth studies from Global Government Forum and knowledge partners, exploring the most important issues facing governments and the public sector. Our research provides practical insights and evidence-based recommendations for senior civil servants, policymakers and public sector leaders. Our reports combine exclusive survey data, expert analysis and interviews with government leaders from around the world to help public sector organisations improve performance, inform policy and deliver better outcomes for citizens.

Empowering Public Servants to Make Confident, Informed Decisions with Data and AI

Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace AI and the promise it holds for innovation and transformation. At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.

Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.

Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.

Read this report for insight into how governments are using data and AI in decision-making today and the potential for the future; the major challenges to using data and AI in decision-making and how to overcome them; and how AI agents can be used in decision-making.

The report includes examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.

(Published September 2025)

Making Government Work: Five Pillars of a Modern, Effective Civil Service

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Around the world, governments are dealing with substantial challenges – from economic stagnation to the transition to net zero, military conflicts and cyber threats. Governments are also grappling with shifting geopolitics and the rise of populism – and all of these factors are set against the emergence of new technologies, including generative AI, which have the potential to fundamentally transform every aspect of society, but which also pose huge ethical, security and regulatory questions for the public sector.

The Making Government Work: Five pillars of a modern, effective civil service report was undertaken to help identify the key characteristics needed in a modern public service, with priorities ranging across leadership, digital service delivery, workforce development, cross-departmental integration, and citizen trust.

This report has been covered by publications around the world including the Financial Times, BBC Radio 4’s PM programme, Ottawa Citizen, Fed Manager, the Mandarin and the i newspaper.

(Published August 2024)

The Future of the Finance Ministry

From setting tax rates and financial regulations that create the ground rules for national economies, to allocating – and tracking – spending for public services, finance ministries occupy an essential role at the centre of government. Geopolitical crises have reinforced the importance of finance ministries, as they tackle both immediate shocks and long-term trends such as ageing populations, the digital transition, and the impact of moves to net zero.

Against this backdrop, this global research explores what the future finance ministry looks like and how to prepare for it.

Based on interviews with 10 senior leaders from finance ministries – led by John McCarthy, chief economist in Ireland’s Department of Finance, working with Ian Hall, editor, Global Government Finance, and Richard Johnstone, executive editor, Global Government Forum – the study identifies four key themes: the evolving role of the finance ministry in response to uncertainty; the shift to more flexible finance systems that support outcomes; digital transformation and the growth of AI; and the battle for talent and trust.

(Published May 2026)

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