UK Cabinet Office Articles
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Second day of Innovation 2026 to continue showcasing public service transformation
The second day of innovation 2026 will continue to share insights on how governments can transform how they deliver to an audience of public servants. The second day of the flagship public service exhibition and conference, which brings together government leaders from across the globe, will cover topics such as making public service transformation happen…
Innovation 2026 to showcase government transformation across two days in London
Civil servants from around the world will convene in London this week to share insights on how governments are transforming how they work to deliver services for citizens and help civil servants work more efficiently and effectively. Taking place at the Excel Centre in London on 24 and 25 March 2026, Innovation is a unique…
Innovation ‘key to getting government operating at the best of its ability’, Little tells civil servants
Civil servants in the UK must foster an experimental and “risk-smart” culture, Cat Little, the chief operating officer for the UK civil service and permanent secretary to the Cabinet Office, said in her keynote speech at Innovation 2025. “We might get things wrong, I can guarantee it, and that’s okay because it means we get…
UK to launch cross-government platform for civil service training and workforce planning
GGF’s Management and Workforce Monitor newsletter is taking a break in August, but we are still covering the latest government news in this area. Sign up to receive email updates and the newsletter when it returns. The UK government is moving forward with plans to deliver a new cross-department learning platform that is expected to…
Tech talent urged to ‘give working for government a go’ as UK seeks to boost skills
Technology graduates have been urged not to let a lack of familiarity with government operations hold them back from working to deliver public services by one of the UK government’s most senior civil servants. Speaking to Global Government Forum shortly after giving a keynote speech at an event hosted by think tank Reform, Alex Chisholm…
DeSantis aims “slitting throats” remark at feds; Hong Kong civil servants face dispiriting performance reviews: management & workforce news in brief
Global Government Forum’s digest of the news you need to know but might have missed. Ron DeSantis says he will “start slitting throats on day one” in reference to US government officials Ron DeSantis, governor for the US state of Florida and 2024 presidential candidate, said during a campaign event that he would “start slitting…
UK chief operating officer tackles the constraints on innovation in government
At the Innovation conference in London on 21 March, UK civil service chief operating officer Alex Chisholm mapped out the barriers to innovation in government, and suggested ways to tackle them – without relying on the ‘lone visionaries who like to break things’ The UK civil service has demonstrated its ability to innovate, its chief…
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Discover independent research reports, surveys and in-depth studies from Global Government Forum and knowledge partners, exploring the most important issues facing governments and the public sector. Our research provides practical insights and evidence-based recommendations for senior civil servants, policymakers and public sector leaders. Our reports combine exclusive survey data, expert analysis and interviews with government leaders from around the world to help public sector organisations improve performance, inform policy and deliver better outcomes for citizens.
Empowering Public Servants to Make Confident, Informed Decisions with Data and AI

Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace AI and the promise it holds for innovation and transformation. At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.
Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.
Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.
Read this report for insight into how governments are using data and AI in decision-making today and the potential for the future; the major challenges to using data and AI in decision-making and how to overcome them; and how AI agents can be used in decision-making.
The report includes examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.
(Published September 2025)
Making Government Work: Five Pillars of a Modern, Effective Civil Service

Around the world, governments are dealing with substantial challenges – from economic stagnation to the transition to net zero, military conflicts and cyber threats. Governments are also grappling with shifting geopolitics and the rise of populism – and all of these factors are set against the emergence of new technologies, including generative AI, which have the potential to fundamentally transform every aspect of society, but which also pose huge ethical, security and regulatory questions for the public sector.
The Making Government Work: Five pillars of a modern, effective civil service report was undertaken to help identify the key characteristics needed in a modern public service, with priorities ranging across leadership, digital service delivery, workforce development, cross-departmental integration, and citizen trust.
This report has been covered by publications around the world including the Financial Times, BBC Radio 4’s PM programme, Ottawa Citizen, Fed Manager, the Mandarin and the i newspaper.
(Published August 2024)
The Future of the Finance Ministry

From setting tax rates and financial regulations that create the ground rules for national economies, to allocating – and tracking – spending for public services, finance ministries occupy an essential role at the centre of government. Geopolitical crises have reinforced the importance of finance ministries, as they tackle both immediate shocks and long-term trends such as ageing populations, the digital transition, and the impact of moves to net zero.
Against this backdrop, this global research explores what the future finance ministry looks like and how to prepare for it.
Based on interviews with 10 senior leaders from finance ministries – led by John McCarthy, chief economist in Ireland’s Department of Finance, working with Ian Hall, editor, Global Government Finance, and Richard Johnstone, executive editor, Global Government Forum – the study identifies four key themes: the evolving role of the finance ministry in response to uncertainty; the shift to more flexible finance systems that support outcomes; digital transformation and the growth of AI; and the battle for talent and trust.
(Published May 2026)
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