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Report identifies top emerging technologies for government
A recent report from analyst firm Forrester has identified 11 technologies “that will shape the next decade of government transformation”. Forrester highlighted the key technologies that will offer benefits over the short, medium and long term, including synthetic data, generative AI and quantum computing. “Critical to the public sector is the ability to deliver on…
New Zealand sets out the rules for trusted digital identity services
The New Zealand government has finalised its Digital Identity Services Trust Framework, kickstarting the country’s push to roll out a suite of digital identity services. The framework establishes the rules and regulations that accredited digital identity services must follow, including ensuring privacy and security. It aims to give people control over their information. The country’s…
Russia’s elections toolkit: dollars, disruption and disinformation
Hack and leak, astroturfing, perception hacking, reputation laundering: Russia has devised an armoury of new techniques to weaken and distract its opponents. In this second part of our investigation into electoral interference, Matt Ross explains how Putin’s outriders wage a surreptitious war against European and North American nations Over recent years, countries across the democratic…
Access denied: how governments can boost public servants’ cybersecurity skills
Growing geopolitical tensions and increasingly sophisticated organised crime groups have contributed to a rise in cyber threats and breaches. At a Global Government Forum webinar, experts from the UK, Italy, Slovak Republic and the US discussed how to ensure officials have the training and skills they need to recognise and head off risks As more…
Canadian government bans WeChat and Kaspersky on officials’ devices; US agencies shown paths to resilience in cross-sector report: news in brief
Global Government Forum’s digest of the news you need to know but might have missed. Canadian government bans WeChat and Kaspersky on officials’ devices The federal government of Canada has banned the use of Chinese messaging app WeChat and the Russian platform Kaspersky on government devices due to what it deems privacy and security risks.…
Number of women and girls in conflict-affected countries doubles, UN report finds
More than 600 million women and girls lived in conflict-affected countries in 2022, a 50% increase since 2017, according to the UN’s latest report on women, peace and security. One of the key recommendations of the annual report – which this year focuses on women’s participation in peacemaking efforts – is for the international community…
Sharing is daring: why joined-up use of data is so challenging for government – and how to get better at it
By 2025, all critical data assets will be available for use across the UK government. That is the goal set by ministers, who recognise that while the COVID-19 pandemic accelerated digital transformation, data sharing capability remains woefully lacking. At a Global Government Forum webinar, experts discussed how to overcome the barriers The UK government’s own…
The power of peril: how to get government legacy transformation underway
Elected leaders’ eyes may glaze over when technologists talk about digital transformation – but the threat of cyber attacks catches their attention, national IT leaders explained at the Global Government Digital Summit. Matt Ross hears the group debate how best to clean up their poisoned IT legacies Too often, digital service reform projects just put…
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Discover independent research reports, surveys and in-depth studies from Global Government Forum and knowledge partners, exploring the most important issues facing governments and the public sector. Our research provides practical insights and evidence-based recommendations for senior civil servants, policymakers and public sector leaders. Our reports combine exclusive survey data, expert analysis and interviews with government leaders from around the world to help public sector organisations improve performance, inform policy and deliver better outcomes for citizens.
Empowering Public Servants to Make Confident, Informed Decisions with Data and AI
Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace AI and the promise it holds for innovation and transformation. At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.
Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.
Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.
Read this report for insight into how governments are using data and AI in decision-making today and the potential for the future; the major challenges to using data and AI in decision-making and how to overcome them; and how AI agents can be used in decision-making.
The report includes examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.
(Published September 2025)
Making Government Work: Five Pillars of a Modern, Effective Civil Service
Around the world, governments are dealing with substantial challenges – from economic stagnation to the transition to net zero, military conflicts and cyber threats. Governments are also grappling with shifting geopolitics and the rise of populism – and all of these factors are set against the emergence of new technologies, including generative AI, which have the potential to fundamentally transform every aspect of society, but which also pose huge ethical, security and regulatory questions for the public sector.
The Making Government Work: Five pillars of a modern, effective civil service report was undertaken to help identify the key characteristics needed in a modern public service, with priorities ranging across leadership, digital service delivery, workforce development, cross-departmental integration, and citizen trust.
This report has been covered by publications around the world including the Financial Times, BBC Radio 4’s PM programme, Ottawa Citizen, Fed Manager, the Mandarin and the i newspaper.
(Published August 2024)
The Future of the Finance Ministry
From setting tax rates and financial regulations that create the ground rules for national economies, to allocating – and tracking – spending for public services, finance ministries occupy an essential role at the centre of government. Geopolitical crises have reinforced the importance of finance ministries, as they tackle both immediate shocks and long-term trends such as ageing populations, the digital transition, and the impact of moves to net zero.
Against this backdrop, this global research explores what the future finance ministry looks like and how to prepare for it.
Based on interviews with 10 senior leaders from finance ministries – led by John McCarthy, chief economist in Ireland’s Department of Finance, working with Ian Hall, editor, Global Government Finance, and Richard Johnstone, executive editor, Global Government Forum – the study identifies four key themes: the evolving role of the finance ministry in response to uncertainty; the shift to more flexible finance systems that support outcomes; digital transformation and the growth of AI; and the battle for talent and trust.
(Published May 2026)
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