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Building Canada’s next defence advantage in the age of AI
By Derek Dobson, Partner with IBM Canada Canada’s defence community operates in a complex, fast‑changing security environment. It faces escalating cyber threats, ongoing geopolitical instability, and rapid advances in technology. These pressures demand readiness and resilience at a new level. The Government of Canada’s Our North Strong and Free policy calls for modernising capabilities, strengthening…
Report identifies top emerging technologies for government
A recent report from analyst firm Forrester has identified 11 technologies “that will shape the next decade of government transformation”. Forrester highlighted the key technologies that will offer benefits over the short, medium and long term, including synthetic data, generative AI and quantum computing. “Critical to the public sector is the ability to deliver on…
News in brief: US cyber agency appoints first chief AI officer, UK civil service workforce continues to grow
Global Government Forum’s weekly roundup of public service news In this edition: US cyber agency appoints first chief AI officer The USA’s federal cybersecurity agency has appointed its first chief artificial intelligence officer, saying the move signals its “commitment to responsibly use AI to advance its cyber defence mission”. The new role will, the agency…
‘Team captains’: National digital leaders on the role of governments in cybersecurity
Cybercriminals and hostile intelligence agencies present an ever-growing risk to the systems, assets and reputations of both private and public sector organisations. At the Government Digital Summit, national IT chiefs identified the keys to security in a perilous digital world. Cybersecurity is “a whole-society effort essential for digital transformation”, said Ann Dunkin. In her role…
Five minutes with… AccelerateGov speaker Cristina Shimoda of Brazil
In this sister series to our ‘Five minutes with’ interviews, we share insights from the civil and public service leaders that will be speaking at our free AccelerateGov conference on all things digital transformation, taking place in Ottawa, Canada, in October. In this interview, Cristina Shimoda, advisor to Brazil’s general coordinator of digital transformation, tells Global Government…
Tackling the robot bigots: how to implement Artificial Intelligence intelligently
The tech industry is excited about Artificial intelligence. But in government, ‘learning’ algorithms can create big problems – producing discriminatory decisions, and threatening transparency and accountability. At the Government Digital Summit, leaders from 16 countries explored the risks inherent in AI – and mapped out a cautious path forwards. Matt Ross reports “One of the…
US consults on quantum computing strategy
The White House has launched a public consultation on its national quantum computing policy, which sets out an expectation that government agencies should create “detailed execution plans” to realise the potential of the emerging technology. The ‘National Strategic Overview for Quantum Information Science’ (QIS) was first published by the National Science and Technology Council Subcommittee…
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Discover independent research reports, surveys and in-depth studies from Global Government Forum and knowledge partners, exploring the most important issues facing governments and the public sector. Our research provides practical insights and evidence-based recommendations for senior civil servants, policymakers and public sector leaders. Our reports combine exclusive survey data, expert analysis and interviews with government leaders from around the world to help public sector organisations improve performance, inform policy and deliver better outcomes for citizens.
Empowering Public Servants to Make Confident, Informed Decisions with Data and AI
Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace AI and the promise it holds for innovation and transformation. At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.
Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.
Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.
Read this report for insight into how governments are using data and AI in decision-making today and the potential for the future; the major challenges to using data and AI in decision-making and how to overcome them; and how AI agents can be used in decision-making.
The report includes examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.
(Published September 2025)
Making Government Work: Five Pillars of a Modern, Effective Civil Service
Around the world, governments are dealing with substantial challenges – from economic stagnation to the transition to net zero, military conflicts and cyber threats. Governments are also grappling with shifting geopolitics and the rise of populism – and all of these factors are set against the emergence of new technologies, including generative AI, which have the potential to fundamentally transform every aspect of society, but which also pose huge ethical, security and regulatory questions for the public sector.
The Making Government Work: Five pillars of a modern, effective civil service report was undertaken to help identify the key characteristics needed in a modern public service, with priorities ranging across leadership, digital service delivery, workforce development, cross-departmental integration, and citizen trust.
This report has been covered by publications around the world including the Financial Times, BBC Radio 4’s PM programme, Ottawa Citizen, Fed Manager, the Mandarin and the i newspaper.
(Published August 2024)
The Future of the Finance Ministry
From setting tax rates and financial regulations that create the ground rules for national economies, to allocating – and tracking – spending for public services, finance ministries occupy an essential role at the centre of government. Geopolitical crises have reinforced the importance of finance ministries, as they tackle both immediate shocks and long-term trends such as ageing populations, the digital transition, and the impact of moves to net zero.
Against this backdrop, this global research explores what the future finance ministry looks like and how to prepare for it.
Based on interviews with 10 senior leaders from finance ministries – led by John McCarthy, chief economist in Ireland’s Department of Finance, working with Ian Hall, editor, Global Government Finance, and Richard Johnstone, executive editor, Global Government Forum – the study identifies four key themes: the evolving role of the finance ministry in response to uncertainty; the shift to more flexible finance systems that support outcomes; digital transformation and the growth of AI; and the battle for talent and trust.
(Published May 2026)
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