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‘Tolerating risk, being brave’: Innovation 2026 Bitesize Insights
As we approach this year’s Innovation conference and exhibition, taking place on 24 and 25 March 2026 in London, we asked the event’s speakers to tell us what innovation-related topics they’re most looking forward to discussing – and the insights that will help drive their priorities forward in the months ahead. Here, we pull together…
On the defensive: strengthening government cybersecurity in a changing landscape
The scale and nature of cyber threats against governments is changing. In a Global Government Forum webinar, public sector experts from three countries discussed the causes, managing risk across the supply chain, and the part AI is playing in assisting perpetrators of cybercrime – and in defending against it The cybersecurity threats faced by governments…
UK government plans to roll out compulsory digital ID
The UK government plans to launch a digital ID in a bid to improve public services and allay concerns around illegal immigration, the prime minister Keir Starmer has announced. Speaking at the Global Progress Action Summit in London on 26 September, Starmer said that digital IDs – provisionally nicknamed a ‘Brit card’ – would…
As digital ID adoption grows, government leaders share lessons learned and future plans
Global Government Forum’s Digital Leaders Study 2023 identified digital ID systems as an essential capability for seamless citizen-centric services. However, some governments have also experienced pushback against digital ID plans, with concerns around security and privacy. On a recent Global Government Forum webinar, experts from Europe and the US shared their experience with digital ID and…
Harnessing the power of public procurement through digital transformation
While procurement typically happens behind the scenes, experts on a recent Global Government Forum webinar highlighted its front and central role in helping governments meet their goals, from reducing carbon emissions to delivering better public services. The panellists agreed that digital transformation is necessary in public procurement to meet policy objectives and protect against leakage,…
Find out how Nordic governments are creating a ‘living lab’ for innovation
Data is integral to the work of governments in the 21st century. Administrations around the world are using data from a range of sources, including anonymised and aggregated payments information, to help deliver better services for businesses and citizens. One leading example of how public sector organisations are working to make the most of data…
Leading public service innovators to share insights at major Global Government Forum conference
Top public servants from around the world will share their secrets of government innovation at a major London conference next year. Officials from countries including Austria, Canada, Estonia, Germany, Norway and the UK will come together on Tuesday 21 March 2023 to discuss the myriad challenges facing governments in the 21st century – and how…
‘It’s night and day’: how public and civil service offices are going to change post-COVID
In the second of a series of exclusive interviews, Stéphan Déry, a senior official in the Canadian government who is also president of The Workplace Network, tells Global Government Forum what governments will need to do to prepare public sector offices for the remote working future The widespread move to remote and flexible working catalysed…
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Discover independent research reports, surveys and in-depth studies from Global Government Forum and knowledge partners, exploring the most important issues facing governments and the public sector. Our research provides practical insights and evidence-based recommendations for senior civil servants, policymakers and public sector leaders. Our reports combine exclusive survey data, expert analysis and interviews with government leaders from around the world to help public sector organisations improve performance, inform policy and deliver better outcomes for citizens.
Empowering Public Servants to Make Confident, Informed Decisions with Data and AI
Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace AI and the promise it holds for innovation and transformation. At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.
Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.
Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.
Read this report for insight into how governments are using data and AI in decision-making today and the potential for the future; the major challenges to using data and AI in decision-making and how to overcome them; and how AI agents can be used in decision-making.
The report includes examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.
(Published September 2025)
Making Government Work: Five Pillars of a Modern, Effective Civil Service
Around the world, governments are dealing with substantial challenges – from economic stagnation to the transition to net zero, military conflicts and cyber threats. Governments are also grappling with shifting geopolitics and the rise of populism – and all of these factors are set against the emergence of new technologies, including generative AI, which have the potential to fundamentally transform every aspect of society, but which also pose huge ethical, security and regulatory questions for the public sector.
The Making Government Work: Five pillars of a modern, effective civil service report was undertaken to help identify the key characteristics needed in a modern public service, with priorities ranging across leadership, digital service delivery, workforce development, cross-departmental integration, and citizen trust.
This report has been covered by publications around the world including the Financial Times, BBC Radio 4’s PM programme, Ottawa Citizen, Fed Manager, the Mandarin and the i newspaper.
(Published August 2024)
The Future of the Finance Ministry
From setting tax rates and financial regulations that create the ground rules for national economies, to allocating – and tracking – spending for public services, finance ministries occupy an essential role at the centre of government. Geopolitical crises have reinforced the importance of finance ministries, as they tackle both immediate shocks and long-term trends such as ageing populations, the digital transition, and the impact of moves to net zero.
Against this backdrop, this global research explores what the future finance ministry looks like and how to prepare for it.
Based on interviews with 10 senior leaders from finance ministries – led by John McCarthy, chief economist in Ireland’s Department of Finance, working with Ian Hall, editor, Global Government Finance, and Richard Johnstone, executive editor, Global Government Forum – the study identifies four key themes: the evolving role of the finance ministry in response to uncertainty; the shift to more flexible finance systems that support outcomes; digital transformation and the growth of AI; and the battle for talent and trust.
(Published May 2026)
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