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Governments take action against Grok AI tool over sexualised images
The European Commission and several countries around the world are investigating the social media platform X and its Grok AI tool for allowing users to generate sexualised images of real people. France, the UK, Australia, India, Indonesia, Malaysia, the European Commission and others have taken action after it emerged that Elon Musk’s Grok – the…
DOGE ‘deeply engaged in US government transformation’ despite reports of closure
US government officials have insisted that the Department of Government Efficiency (DOGE) – the flagship government office formed after president Trump’s election victory to focus on reducing government spending and improving technology – is continuing its work, despite reports it has been closed early. DOGE, which was initially led by billionaire tech entrepreneur Elon Musk,…
US state department looking to agentic AI to ‘take action’ for officials, CIO says
The US Department of State has set its sights on using AI agents to perform actions on behalf of staff, according to the department’s chief information officer. Speaking at the Digital Transformation Summit in Virginia on 17 September, Kelly Fletcher said that the artificial intelligence currently used in the department was insufficient to help officials…
Make government cool again: US federal workforce chief on how to encourage the smartest people into civil service
Scott Kupor, the recently-confirmed director of the US Office of Personnel Management (OPM), has set out details of his objective to encourage the most talented people to work for the federal government. Kupor, who served as a managing partner at venture capital firm Andreessen Horowitz before joining government, said his objective in the role was…
Musk leaves US government role leading the Department of Government Efficiency
Elon Musk, the billionaire tech entrepreneur who is the world’s richest person and has led the development of the Department of Government Efficiency (DOGE) for US president Donald Trump, has confirmed that he has left his role working for government. Musk became a high-profile government figure following Trump’s election victory after he helped set up…
Musk says he will reduce US government role
Announcement comes as administration reveals it expects to remove civil service protections from as many as 50,000 civil servants Elon Musk, the billionaire tech entrepreneur who is the world’s richest person and has led the development of the Department of Government Efficiency (DOGE) for US president Donald Trump, has said that his involvement in government…
‘What did you do last week?’: US federal officials asked to detail their achievements – but agency responses differ
US federal officials received an email asking them to set out their five major accomplishments in their working week in an escalation of efforts by the Trump administration to reduce the size of the federal bureaucracy. The email – which was received by federal officials on 22 February, asking them to “reply to this email…
Judge pauses Trump administration plan to put USAID civil servants on leave
A plan by the Trump administration to put almost all civil servants at the US government’s international development agency on leave has been put on hold until later this week after legal action by trade unions. It was announced last week that most staff at the United States Agency for International Development (USAID) – which…
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Discover independent research reports, surveys and in-depth studies from Global Government Forum and knowledge partners, exploring the most important issues facing governments and the public sector. Our research provides practical insights and evidence-based recommendations for senior civil servants, policymakers and public sector leaders. Our reports combine exclusive survey data, expert analysis and interviews with government leaders from around the world to help public sector organisations improve performance, inform policy and deliver better outcomes for citizens.
Empowering Public Servants to Make Confident, Informed Decisions with Data and AI
Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace AI and the promise it holds for innovation and transformation. At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.
Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.
Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.
Read this report for insight into how governments are using data and AI in decision-making today and the potential for the future; the major challenges to using data and AI in decision-making and how to overcome them; and how AI agents can be used in decision-making.
The report includes examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.
(Published September 2025)
Making Government Work: Five Pillars of a Modern, Effective Civil Service
Around the world, governments are dealing with substantial challenges – from economic stagnation to the transition to net zero, military conflicts and cyber threats. Governments are also grappling with shifting geopolitics and the rise of populism – and all of these factors are set against the emergence of new technologies, including generative AI, which have the potential to fundamentally transform every aspect of society, but which also pose huge ethical, security and regulatory questions for the public sector.
The Making Government Work: Five pillars of a modern, effective civil service report was undertaken to help identify the key characteristics needed in a modern public service, with priorities ranging across leadership, digital service delivery, workforce development, cross-departmental integration, and citizen trust.
This report has been covered by publications around the world including the Financial Times, BBC Radio 4’s PM programme, Ottawa Citizen, Fed Manager, the Mandarin and the i newspaper.
(Published August 2024)
The Future of the Finance Ministry
From setting tax rates and financial regulations that create the ground rules for national economies, to allocating – and tracking – spending for public services, finance ministries occupy an essential role at the centre of government. Geopolitical crises have reinforced the importance of finance ministries, as they tackle both immediate shocks and long-term trends such as ageing populations, the digital transition, and the impact of moves to net zero.
Against this backdrop, this global research explores what the future finance ministry looks like and how to prepare for it.
Based on interviews with 10 senior leaders from finance ministries – led by John McCarthy, chief economist in Ireland’s Department of Finance, working with Ian Hall, editor, Global Government Finance, and Richard Johnstone, executive editor, Global Government Forum – the study identifies four key themes: the evolving role of the finance ministry in response to uncertainty; the shift to more flexible finance systems that support outcomes; digital transformation and the growth of AI; and the battle for talent and trust.
(Published May 2026)
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