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UK to upskill civil servants in data science; Australia to review public sector appointments: policy & delivery news in brief

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Global Government Forum’s weekly digest of the news you need to know but might have missed. UK cabinet secretary launches Evidence House data science initiative Simon Case, the UK government’s top civil servant, has helped launch a new government programme that aims to radically upskill civil servants in data science and analysis through a combination of…

Responding to rising threats: heading off cyberattacks in the era of the perma-crisis

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At a Global Government Forum webinar, Mia Hunt heard public sector experts explore the trend for more frequent and serious cyberattacks – exacerbated by the COVID-19 pandemic and the invasion of Ukraine – touching on ransomware, civil service skills gaps, government intervention, and the need for public-private partnership The COVID-19 pandemic prompted an explosion in…

Biden signs executive order to beef up cybersecurity in US

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The Biden administration has launched a range of measures to improve national cybersecurity, including establishing a joint public-private panel to review incidents, in an executive order signed yesterday. The US government has faced a string of damaging attacks by hackers exploiting weaknesses in private sector providers of essential services. On Wednesday, the fuel company Colonial…

Professionals share their critical cybersecurity concerns, – and how they’re adapting

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From managing cloud migration to compliance and data protection, this report looks at what keeps cybersecurity experts awake and how they’re evolving their practices to meet demands on safety and resources Government contracted businesses are highly targeted by cyber-criminals because they hold vast amounts of sensitive information. Government agencies are implementing stringent cybersecurity regulations as…

Cyber criminals targeted Australian government nearly 450 times in one year

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The Australian Government has published a three-pronged strategy to protect Australia from cyber attacks. A $1.67 billion plan has been launched to strengthen protection against cyber attacks targeting Australia’s government, businesses and the public. The ten-year Cyber Security Strategy 2020 replaces a AUS$230 million strategy drawn up in 2016, which established the Australian Cyber Security…

Developing immunity: IT security in the era of remote working

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Since the outbreak of COVID-19, IT teams have had to grapple with a vastly increased threat: cyber-attacks. Keeping civil servants’ often sensitive work safe from hackers is both imperative and a not insignificant challenge but as those watching a Tripwire webinar – now available on demand by completing the form below – learnt, protection is…

Blockchain: alchemy or wizardry?

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Like the cryptocurrencies that gave birth to them, blockchain technologies attract excitement and scepticism in equal measure. Don’t believe the hype, says James Johns – but in time, blockchain could provide valuable tools for public servants In our technologically advanced age, it’s easy to scoff at the early alchemists. Their combination of crude experimentation with…

The Cybersecurity Assistance Local Governments Need

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Cybersecurity in a Fractured World The former chairman of the US National Governors Association, Terry McAuliffe, made cybersecurity at the state and local levels the focal point of his tenure. With good reason. US public-sector entities rank third for data breaches, behind only financial institutions and health care organizations, according to Verizon’s 2017 Data Breach…

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Public Service Data.AI

15th October 2026

Building smarter public services through data and AI

cyberattacks Research

Discover independent research reports, surveys and in-depth studies from Global Government Forum and knowledge partners, exploring the most important issues facing governments and the public sector. Our research provides practical insights and evidence-based recommendations for senior civil servants, policymakers and public sector leaders. Our reports combine exclusive survey data, expert analysis and interviews with government leaders from around the world to help public sector organisations improve performance, inform policy and deliver better outcomes for citizens.

Empowering Public Servants to Make Confident, Informed Decisions with Data and AI

Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace AI and the promise it holds for innovation and transformation. At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.

Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.

Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.

Read this report for insight into how governments are using data and AI in decision-making today and the potential for the future; the major challenges to using data and AI in decision-making and how to overcome them; and how AI agents can be used in decision-making.

The report includes examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.

(Published September 2025)

Making Government Work: Five Pillars of a Modern, Effective Civil Service

Making government work report cover

Around the world, governments are dealing with substantial challenges – from economic stagnation to the transition to net zero, military conflicts and cyber threats. Governments are also grappling with shifting geopolitics and the rise of populism – and all of these factors are set against the emergence of new technologies, including generative AI, which have the potential to fundamentally transform every aspect of society, but which also pose huge ethical, security and regulatory questions for the public sector.

The Making Government Work: Five pillars of a modern, effective civil service report was undertaken to help identify the key characteristics needed in a modern public service, with priorities ranging across leadership, digital service delivery, workforce development, cross-departmental integration, and citizen trust.

This report has been covered by publications around the world including the Financial Times, BBC Radio 4’s PM programme, Ottawa Citizen, Fed Manager, the Mandarin and the i newspaper.

(Published August 2024)

The Future of the Finance Ministry

From setting tax rates and financial regulations that create the ground rules for national economies, to allocating – and tracking – spending for public services, finance ministries occupy an essential role at the centre of government. Geopolitical crises have reinforced the importance of finance ministries, as they tackle both immediate shocks and long-term trends such as ageing populations, the digital transition, and the impact of moves to net zero.

Against this backdrop, this global research explores what the future finance ministry looks like and how to prepare for it.

Based on interviews with 10 senior leaders from finance ministries – led by John McCarthy, chief economist in Ireland’s Department of Finance, working with Ian Hall, editor, Global Government Finance, and Richard Johnstone, executive editor, Global Government Forum – the study identifies four key themes: the evolving role of the finance ministry in response to uncertainty; the shift to more flexible finance systems that support outcomes; digital transformation and the growth of AI; and the battle for talent and trust.

(Published May 2026)

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