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COVID-19 pandemic drives govtech investment, says report
The COVID-19 pandemic has driven greater investment into govtech start-ups, according to a report. The study, published by StateUp, a London-based advisory firm focused on public sector digital innovation, explores the govtech landscape. It did this by analysing information from its own database of almost 450 public sector tech start-ups, as well as recommendations from…
Bank of England moves to ‘unlock potential’ of cloud
The Bank of England (BoE) appointed Appvia, a London-based cloud services start-up, to help it integrate cloud technology across its operations last week. The BoE’s head of digital platforms, Oliver Tweedie, said the partnership would “help us realise the Bank’s cloud ambitions and unlock the potential of the cloud” and “build the future of cloud…
Professionals share their critical cybersecurity concerns, – and how they’re adapting
From managing cloud migration to compliance and data protection, this report looks at what keeps cybersecurity experts awake and how they’re evolving their practices to meet demands on safety and resources Government contracted businesses are highly targeted by cyber-criminals because they hold vast amounts of sensitive information. Government agencies are implementing stringent cybersecurity regulations as…
The curative power of connectivity: using digital technology to support economic growth
Coronavirus has shone a spotlight on the need for resilient digital infrastructure. Those watching a recent Huawei webinar – now available on demand by completing the form below – learnt just how important investment in connectivity will be, both in aiding economic recovery and in heading off future crises. The COVID-19 pandemic has demonstrated just…
Responding to Covid-19: A public sector guide to continuity planning
Before the start of the COVID pandemic, the capabilities of cloud computing and ERP platforms were already maturing fast. This was hastening adoption among public sector organizations, which need to future-proof and digitize to improve citizen services while meeting other challenges against a backdrop of restricted funding. Since this crisis gripped the world, the roles…
Leading the Way with Analytics in COVID-19 Recovery
Join SAS for a complimentary virtual event on 16 June 2020. What’s ahead for analysing data at the edge, in the cloud, and with AI and partnerships? Tune in to Leading the Way with Analytics in COVID-19 Recovery to hear how public sector agencies, at all levels, are supporting individuals, families and communities in recovery…
Queensland government goes online to cut costs
The government of Queensland in Australia is moving its ICT operation to the cloud, in a bid to reduce costs by a reported AUS $13.7 million over the next three years. The government has agreed a deal with Microsoft for its employees to use cloud-based software including Office 365 and Yammer. According to the minister…
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Discover independent research reports, surveys and in-depth studies from Global Government Forum and knowledge partners, exploring the most important issues facing governments and the public sector. Our research provides practical insights and evidence-based recommendations for senior civil servants, policymakers and public sector leaders. Our reports combine exclusive survey data, expert analysis and interviews with government leaders from around the world to help public sector organisations improve performance, inform policy and deliver better outcomes for citizens.
Empowering Public Servants to Make Confident, Informed Decisions with Data and AI

Governments around the world are working hard to extract – and act upon – the insights held in their vast data stores, and to embrace AI and the promise it holds for innovation and transformation. At the same time, economic pressures and constrained budgets are compelling public servants to do more with fewer resources, while governments are called to respond quickly and effectively to complex challenges.
Against this backdrop, data and AI can help those working in government both to streamline their workflows and make fast, informed decisions. This in turn drives efficiency and can unlock productivity gains – and ultimately lead to improved performance and better services for citizens.
Global Government Forum surveyed over 600 civil servants worldwide to understand how data and AI are being used in government decision-making and where there are further challenges and opportunities.
Read this report for insight into how governments are using data and AI in decision-making today and the potential for the future; the major challenges to using data and AI in decision-making and how to overcome them; and how AI agents can be used in decision-making.
The report includes examples of data and AI in decision-making from countries including the UK, Ireland, Australia, Canada, Singapore, the US, and more.
(Published September 2025)
Making Government Work: Five Pillars of a Modern, Effective Civil Service

Around the world, governments are dealing with substantial challenges – from economic stagnation to the transition to net zero, military conflicts and cyber threats. Governments are also grappling with shifting geopolitics and the rise of populism – and all of these factors are set against the emergence of new technologies, including generative AI, which have the potential to fundamentally transform every aspect of society, but which also pose huge ethical, security and regulatory questions for the public sector.
The Making Government Work: Five pillars of a modern, effective civil service report was undertaken to help identify the key characteristics needed in a modern public service, with priorities ranging across leadership, digital service delivery, workforce development, cross-departmental integration, and citizen trust.
This report has been covered by publications around the world including the Financial Times, BBC Radio 4’s PM programme, Ottawa Citizen, Fed Manager, the Mandarin and the i newspaper.
(Published August 2024)
The Future of the Finance Ministry

From setting tax rates and financial regulations that create the ground rules for national economies, to allocating – and tracking – spending for public services, finance ministries occupy an essential role at the centre of government. Geopolitical crises have reinforced the importance of finance ministries, as they tackle both immediate shocks and long-term trends such as ageing populations, the digital transition, and the impact of moves to net zero.
Against this backdrop, this global research explores what the future finance ministry looks like and how to prepare for it.
Based on interviews with 10 senior leaders from finance ministries – led by John McCarthy, chief economist in Ireland’s Department of Finance, working with Ian Hall, editor, Global Government Finance, and Richard Johnstone, executive editor, Global Government Forum – the study identifies four key themes: the evolving role of the finance ministry in response to uncertainty; the shift to more flexible finance systems that support outcomes; digital transformation and the growth of AI; and the battle for talent and trust.
(Published May 2026)
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